Inspirations for Your Life

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Has someone ever said to you, why don't you have empathy for the situation? This empathy and well, empathy is a way of you kind of becoming in alignment with somebody else's feelings. For example, if someone lost their best friend or even their pet, which is also their best friend, maybe they lost their job or something happened. It was catastrophic to them. When you show compassion with the intention from your heart, with no other agenda or premise, you are known to be showing empathy if you were to take that same situation. And let's say that somebody had a hard day and you just keep driving nails at them and you just keep saying, well, you know, that's your fault. That's your problem. It's not my problem. It's your issue. That will be the opposite of empathy and that be arrogance. So we always say to be humble, but when you're a humble, it's also important to have empathy, because just when you're humble doesn't mean you're empathetic, but empathetic means that you are able to be in alignment or at least be able to understand the other person's feelings and a true person can be empathetic when they have had those situations in their own life. But don't presume it's like that. So in life, when you're trying to get to know someone and you're trying to build a deeper bond, being humble and making the choice to be empathetic is key to your success and continuing a growing business of personal relationships. I am John Seymour, serial entrepreneur. It's been an amazing privilege, pleasure and honor to be with you again today.

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Today at the Academy Masterclass. We're going to learn how important it is to learn what your clients want and how to give them exactly what they're asking for. Many people in life, when they're in business, they do things because it's what they want, whether it's writing software, whether it's painting a room or creating the layout of your customer service or client retention area. They do it because it's what they want, but it's not what their clients want. But how do we find out what they want? I like to think of this as taking their temperature. Now, we don't literally take a thermometer and stick it in their mouth or take one of these probes and point it to their ears. We don't do any of those medical things, but what we do do is we kind of survey that in a way. So I might be meeting with the prospect and I'll say to them, Hey, Joe, I know we've talked about a lot today. I'm just curious, what would it look like for you if you could have the ultimate solution to manage your technology needs today? And shut up and let them talk. You're going to get so much information, you might even want to say something. I and I just had this sense that I could trust you. And today I'm glad that I put my neck on the line and even risked my job to bring you guys aboard. Because you've made my life so easy. And everyone in the company has just asked me, What made you do it? It was the greatest choice.

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