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Using Robotic Process Automation to Increase Profits (Series 2) S35 E3

1) Who Uses RPA Today

a. Finance Departments

b. Human Resources

c. Operations

d. Customer Service

2) Company Types Using RPA

a. Financial

b. Retail

c. Manufacturing

d. Fulfillment

e. Food & Hospitality

f. Healthcare

3) Types of Tasks to Automate:

a. Data Entry

b. Customer Service Inquiries

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